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SharePoint issues can be escalated to ITAP_REL_MGRS_APPS but should ONLY be escalated AFTER reviewing the following KB Articles:
| Panel |
|---|
| borderColor | gold |
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| titleColor | black |
|---|
| borderWidth | 2 |
|---|
| titleBGColor | tan |
|---|
| borderStyle | solid |
|---|
| title | Sharepoint & BoilerAD |
|---|
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SharePoint users will have trouble using the application while Purdue continues to migrate its computer systems to the new BoilerAD domain. ITaP has some instructions to help overcome the issue.
Users will know they are affected if they see a message “Sorry, you don’t have access to this page” on SharePoint sites to which they know they have access. Some users may be able to log in, but may not have access to content that was previously accessible, or they may not have the ability to edit lists, libraries or pages.
Firefox works best with SharePoint, and ITaP suggests using this browser with all SharePoint sites if possible. Some features, like “Open with Explorer” and “Export to Excel,” will still require Internet Explorer.
If a user is thusly affected, please consult the relevant article above for their particular browser. |