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borderStylesolidtitleContacts for FWR IT

(Front-end Support) Lucy Ninness <Lucy.Ninness@fwradiology.com>

(IT Director) Ben Rueger <Ben.Rueger@fwradiology.com>- Cell: (260) 267-0236

(System Administrator) Chris Cawvey <Chris.Cawvey@fwradiology.com> 

(Radiology Manager) Marla Emmrich <memmrich@purdue.edu> - (765) 494-1835

NOTE: The Radiology Manager is currently responsible for contacting FWR IT and getting these accounts created.

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NOTE: The Client and Configuration files are saved as executables, and will require Administrator Rights for the installation.

Manual Client Install

Copy the entire “PUSH_FWR_Sophos_VPN_Client” folder from the network to the workstation’s “C:\CSDS\Temp” folder so that you can run the installers without re-authenticating to the share.

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"user@fwrad.int__ssl_vpn_config.exe"


3) 
Go
to Network Connections and change the Adapter Options for Sophos SSL VPN Adapter to the settings below.  

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a. Properties > IPv4 > Properties > Advanced > 
b. Make sure “Automatic metric” is not selected.
c. Change the “Interface metric” from ‘1’ to ‘20’ (Any number greater than 'one' will work!)

Shortcuts

Once you process the Client Installs on the first machine, they can be copied to other machines. They should be located in:

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C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\config

NOTE: The Client install and Adapter metric pieces have to be done on each machine.

Support

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Marla Emmrich will coordinate VPN Config install requests as new employees come aboard.

If the CSC gets a call about the Sophos SSL VPN Client not working, the caller should be directed to Marla.

If Marla is not available, they should contact fwr.it@fwradiology.com.

NOTE: Common issues are users forgetting their passwords.

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