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Comment: updated email address ITIDataCenterManagement@groups.purdue.edu

Data Center Enterprise and Storage - Todd Turner - 496-8214 / ITIDataCenterManagement@purdueITIDataCenterManagement@groups.purdue.edu (read further for exceptions for who to call)

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Physical Facilities

Physical Facilities will call to report planned maintainence on the CRAC & generator units listed below. Send email to ITI Data Center Management <ITIDataCenterManagement@ ITIDataCenterManagement@groups.purdue.edu> when they start and stop.   Include the building, room, device name, and Physical Facilities technician name in the e-mail.  This work is automatically authorized and Data Center Management will advise the Physical Facilities technician if the planned maintenance or generator test must be suspended.  This is only for the equipment listed below.  In all other cases dealing with Physical Facilities requests for permission to do work call Todd Turner at 496-8214.

Generator Test TEL Nodes

    • ERHT
    • LAMB
    • LYNN
    • TEL

Crac units Data Centers

    • FREH G2 CRAC #1,2,3,4
    • FREH G57 CRAC 1
    • FREH G60 CRAC 1, ACG-2
    • HAAS CRAC 1,2,3
    • MATH B60 CRAC 1,2,3
    • MATH G72 Chiller
    • MATH G109 CRAC 5,6,13
    • MATH G190 CRAC 1,12,32

TEL Nodes

    • ERHT 5 CRAC 1,2
    • LAMB 20 ACG-20,21
    • LYNN G168 ACG-40, 41
    • TEL 210 CRAC 1,2,3

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Monitoring View

  • Please make sure the Monitoring view is selected (as it is by default).
  • Select All Devices
  • Double check to make sure all Data Centers are accounted for.
  • Make sure the audio alarm is enabled by completing the following steps: 
    1. Go to File > Client Preferences > Audio Settings
    2. Click on "Play Sound when an Alarm Occurs"
    3. Click on the radio button for "Select Provided Audio File"
    4. Select "Tower Clock" from the drop-down list.
    5. Click "Apply"
    6. Click "OK"

Active Alarms will be displayed under the “Active Alarms” tab, and the normal-status green checkmarks next to the devices will change to yellow or red, depending on the nature of the alarm(s).

The most important screens within the software to be monitored are the “Device Groups” and “Active Alarms” windows. We are looking for any color other than green , but specifically yellow and/or red in one or both of those windows. Yellow alarms should be monitored for changes, but do not need to be reported.

Red alarms are to be reported to Data Center Management immediately. These alarms should also have an audible ‘clock tower’ alarm to get your attention. If there is an alarm that presents and you are at all unsure of what to do, please call Todd Turner, as he would much rather be woken up for a questionable alarm rather than be left alone to sleep through a catastrophic meltdown.

All events should be logged on the ITaP Operations Log following standard procedures.

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