- Known issues with Cisco AnyConnect Secure Mobility Client
- Windows 10 Home does not support Remote Desktop
- Windows 10 S on their home machine could not download the AnyConnect client and did not have remote desktop built in. The 'S' version of Windows 10 can only install apps from the Microsoft Store.
- Google Chrome books are incompatible with Remote Desktop. There is Google documentation that could help. Unknown if it works a t this time. https://support.google.com/chromebook/answer/1649523?co=GENIE.Platform%3DDesktop&hl=en
- SAPGUI has issues with the VPN when connecting from home
Help with Microphone and RDP sessions
When using RDP/RDC there is a default setting that disables the local microphone connection from the remote computer. There is a simple fix that I have described in detail below. I offer this due to the large (and increasing) number of staff working off-site who may need to use remote resources for communication but who may not be literate enough with RDP/RDC to know about this nuance.
I start my RDP/RDC session by entering “MSTSC” from the Windows Menu as shown: