Content Comparison

UC4v12:

Description: UC4 is a job scheduling system capable of coordinating information flows across many systems capable of internet connectivity.

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1. Right Click > Details and copy the Object and paste it in the UC4 Form as both the Object and Parent.

UC4 - Release:

From time to time jobs will be placed into UC4 with a held status. A PCA will inform the group via e-mail with necessary details like estimated release time, who will request the release, etc. All jobs of this nature should appear in the "Held Jobs" activity window.

1. Receive details from PCA regarding manual release job
2. Get order to release the job
3. Right click the held job, choose Modify Task > Release Manually
4. Select Yes when the Operations Manager asks if the user wants to perform this action
5. Send follow up email to the group that the job belongs to. 

Xerox Check Release:
 

Most mornings we will be asked to release checks for Xerox. 

1. You will see a Popup show up in UC4 with a yes or no option.
2. Wait for the call from the admin (Its normally Kim McIntosh)
3. Click the Yes button and let the Admin know you have released the checks.
4. Send a follow up email to purdueprintdigital@xerox.com

Agent Down:

To see if an agent is down in UC4 please follow the below steps:

1. Look at the Activities: Monitored Processes Screen.
2. If you see any of the below entries call PCA. 60287

**If you are unsure please call the number above, better to call than not**

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Production Control has advised us the only information they need regarding UC4 abends are the "Object" (job name), "Abend/Error Code" and time of the abend. A log entry is not required for file transfers that complete successfully. Abends which require a call to the PCAs will all be entered into the log.

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If you have followed the above instructions your UC4 application will look like the below Screenshot:

UC4 - Release:

From time to time jobs will be placed into UC4 with a held status. A PCA will inform the group via e-mail with necessary details like estimated release time, who will request the release, etc. All jobs of this nature should appear in the "Held Jobs" activity window.

1. Receive details from PCA regarding manual release job
2. Get order to release the job

• Right click the held job, choose Modify Task > Release Manually.

1. Select Yes when the Operations Manager asks if the user wants to perform this action.
2. Send follow up email to the group that the job belongs to

Xerox Check Release:
 

Most mornings we will be asked to release checks for Xerox. 

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UC4 Terminology

Abend - An abend is a failed job or process. (ABnormal ENDing)

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