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In general, Operations staff will only need to respond to Critical (Red) alerts that affect production devices (Servers, Virtual Machines, etc.) All production Xymon alerts should also be reflected in SquaredUp. Generally, if a critical production alert appears in Xymon for more than 20 minutes, a system administrator or equivalent will need to be contacted regarding their malfunctioning equipment. In the event of a hardware failure, contact the appropriate system owner ASAP. Each shift is responsible for learning their time of day’s appropriate contact procedures.
https://monitor.itap.purdue.edu/xymon-cgi/nongreen.htmlpl?expage=NONPROD&excol=kernel,patches,apt,libs,entropy,inode,uptime,xymonnet,xymond,trends - All non-green systems, unsorted by type. Required view for monitoring on large monitors. Keep this link up on workstation.
https://monitor.itap.purdue.edu/- Top level view that displays alerts by group. It is suggested that one create a sidebar for this view. Categories include:
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