CSC Hours of Operation
Monday - Thursday 7:00am - 8:00pm
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*Advertised Specialists hours are 7:00am - 5:00pm, Monday - Friday.
Websites
- ITaP Customer Service Center - http://www.itap.purdue.edu/help/
- CSC SharePoint - https://sp2013.itap.purdue.edu/itcr/csc/default.aspx
- Gold Answers (Knowledge Base) - http://support.purdue.edu/goldanswers
- itap@purdue.edu (email address that feeds into FootPrints)
- CSCteam@purdue.edu (mailing list that goes to all CSC staff members)
- CSCleadership@purdue.edu (mailing list that goes to all CSC Leadership)
- CSCspecialists@purdue.edu (mailing list that goes to all CSC Specialists)
- CSCreps@purdue.edu (mailing list that goes to all CSC Representatives)
- CSCrepsupervisors@purdue.edu (mailing list that goes to only CSC Rep Supervisors)
Telephone Numbers
- ITaP Customer Service Center: 49-44000
- IOC: 49-67272
- Dan Rhine (Service Desk Manager)
- Office: 49-43808
- Cell: 765-427-2947
- Email: rhine@purdue.edu
- Jenn Murray (Service Desk Supervisor)
- Cell:
- Email: murra175@purdue.edu
- Sean McLane (Service Desk Supervisor)
- Cell:
- Email: mclane@purdue.edu
- Ann Sheetz (Service Desk Coordinator)
- Cell:
- Email: apsheetz@purdue.edu
- Steve Rounds (ResNet Service Administrator)
- Office: 49-61823
- Email: srounds@purdue.edu
- Rick Rodriguez (Director, IT Service Management)
- Office: 49-41035
- Email: rprodrig@purdue.edu