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Instructions for Contacting an Admin Regarding an Alarm/Outage
- Admin Follow-Up Email Template
What to Monitor
- On your workstation
- On the monitoring computers
Shift Log
Squared Up
- Xymon Alerts
  - Xymon
- Network Device Alerts
  - Network Incident On-Call Process
  - Information to provide when reporting network issues
Metasys
StruxureWare
Siemens
Cameras
UC4

Outage Types with Unique Instructions
- Exchange Outages
- McAfee ePO Updates
- ICS (TLT) Tool Page Failure

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On your workstation:

Email (either Outlook or Outlook Web App)
IOC Log
Xymon
Footprints

On the monitoring computers:

Squared Up
UC4
Metasys
StruxureWare
Siemens
StationStatus

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