Content Comparison

NOTE: For this process to work, the user's Boilerkey profile should say that they are NOT currently required to use Boilerkey for CAS logins. 

1. The user has identified themselves as completely new to Boilerkey
2. Direct them to purdue.edu/boilerkey
3. Have the user log in with their username, and Career Account Password
4. It will probably repeatedly prompt them to sign up for Boilerkey, just skip/ignore for the moment
5. They will probably get the Boilerkey 'welcome' page, it has a lot of defined terms, then an option to 'Setup Boilerkey' OR it will skip this page
6. They should eventually get the option to "Create a Boilerkey" or "Setup a Boilerkey" click on it
7. It will begin the setup process
   1. Step 1: Make sure that they have the Duo Mobile app installed ( the GREEN one that says 'DUO')
      1. Notifications SHOULD be enabled
   2. Step 2: Set a PIN
   3. Step 3: Device Management
      1. Remove any existing "Purdue University" keys on the device, they'll probably say 'Reconnect' next to it
         1. iPhones : Tap 'Edit' in top left corner, and the red icon to remove the key/account
         2. Andriod : Press & Hold on "Purdue University" to remove the key/account
         3. Others : Try both of the above methods?
      2. On the computer, they'll see any previous devices listed with an option to remove. Assuming they're not still using it, remove the device. (It will just clutter things up)
      3. Have them enter in a new Device Name, it SHOULD be the model of the phone, iPhone8, GalaxyS7, etc (no spaces)
   4. Step 4: Activate the device via scanning or link
      1. Option 1 : Registering a new device using a computer
         1. Tap the "Get started" or "Add account" option on the Duo Mobile App
         2. The app needs to access their camera so that it can scan the app
         3. Point the camera at the QR code on screen in order to scan it
         4. "Purdue University" with a dropdown arrow and a 6 digit code should appear
      2. Option 2 : Registering a device, using itself
      1. 1. If the user is completing the registration process on the device itself,
         2. On Step 4, click the "Option 2" link below the QR code, and follow the on screen directions
   5. Step 5: Testing your device activation
   1. 1. The username will just be their regular Career Account Username
         1. The "Boilerkey Passphrase" will be either:PIN#, comma, 'push' (####,push)
            1. In this case they'll need to tap the "Approve" option on the notification that their phone receives WITHIN 15 seconds of clicking the "Test Boilerkey Authentication" button.
         2. PIN#, comma, 6-DIGIT-CODE (####,######)
            1. The code will come from the DuoMobile app (tap the dropdown arrow next to Purdue University)
            2. You MUST tap the refresh icon EVERY time BEFORE putting the code into the login prompt
            3. There are no spaces in the Passphrase or Code
            4. Some phones show the Refresh icon as a key and needs to be 'toggled' for a new code
      2. This Login page works like any other CAS login or test page, and can be troubleshooted in the same way
   2. Step 6: The setup process is complete, their new device is setup for Boilerkey Authentication
8. Press the 'Continue' button on step 6 to return the the Boilerkey homepage
9. Have them click the "Test my Boilerkey" link next to the key icon
   1. Make sure they know BOTH methods for logging in the Duo Mobile, have them test it
10. Return to the Boilerkey homepage
    1. Next to the ambulance icon, they should click "Enable BoilerKey Self-Recovery via text messaging"
       1. Enter their cellphone number and send a verification code via text
       2. Enter the code received into the next page
    2. In the future, they can use the Self-Recovery Tool to set up a new device
       1. The Self-Recovery Tool is allows a user to access a stripped down version of the Boilerkey homepage
       2. The tool is accessed by clicking the "Issues with your Boilerkey?" link below the normal login prompt