UC4v12:
Description: UC4 is a job scheduling system capable of coordinating information flows across many systems capable of internet connectivity.
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- At times you will see just an object with its RunID.
- Right Click > Details and copy the Object and paste it in the UC4 Form as both the Object and Parent.
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- You will see a Popup show up in UC4 with a yes or no option.
- Wait for the call from the admin (Its normally Kim McIntosh)
- Click the Yes button and let the Admin know you have released the checks.
- Send a follow up email to purdueprintdigital@xerox.com
If you Do Not see the Popup please follow the below steps
- Identify you have a popup waiting by looking in the top right and you see an envelope pictured below.
- Next you will click the envelope and select a popup that is waiting.
- Right click >Monitor
- If all the instructions have been met proceed to step 5
- Click Yes if it is the right Popup to release for the user.
Agent Down:
To see if an agent is down in UC4 please follow the below steps:
- Look at the Activities: Monitored Processes Screen.
- If you see any of the below entries call PCA. 60287
**If you are unsure please call the number above, better to call than not**
Production Control has advised us the only information they need regarding UC4 abends are the "Object" (job name), "Abend/Error Code" and time of the abend. A log entry is not required for file transfers that complete successfully. Abends which require a call to the PCAs will all be entered into the log.
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