Content Comparison

UC4v12:

Description: UC4 is a job scheduling system capable of coordinating information flows across many systems capable of internet connectivity.

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1. Identify you have a popup waiting by looking in the top right and you see an envelope pictured below. 
     
2. Next you will click the envelope and select a popup that is waiting. 
   
   
   
   
3. Right click >Monitor
4. If all the instructions have been met proceed to step 5
5. Click Yes if it is the right Popup to release for the user. 

ALEKS Process:

This is another process that will have a popup in the UC4 screen.

1. Please Call the PCA (765-496-8214) and any there instruction that the popup has in the body of the message. 
   
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Agent Down:

To see if an agent is down in UC4 please follow the below steps:

1. Look at the Activities: Monitored Processes Screen.
2. If you see any of the below entries call PCA. 60287

**If you are unsure please call the number above, better to call than not**

Production Control has advised us the only information they need regarding UC4 abends are the "Object" (job name), "Abend/Error Code" and time of the abend. A log entry is not required for file transfers that complete successfully. Abends which require a call to the PCAs will all be entered into the log.

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