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Documentation

General Teams Documentation
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teamsgeneraldocumentation







Teams Office 365 Portal Documentation
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teamsO365portal






Teams Client Application Documentation
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teamsclientapplication



Unable to log into Teams Client Application
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teamsclientlogin_weverunintoanissue

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title"We're sorry - We've run into an issue."

Issue: 

User tries to open teams, and gets this error →

This, and similar issues with Outlook, and Bitlocker SEEM to be related to issues with the computer's TPM (Trusted Platform Module) chip on the motherboard.


Workaround: (Still needs verified/authorized by CSDS)

Not an actual fix, but hopefully a workaround, probably should be escalated to CSDS_SUPPORT. Teams is still very new to us all, so we're still figuring it out.

  • Close teams and Outlook
  • We're gonna try to 'reboot' BitLocker by suspending it to see if we can get it out of it's stall
  • Check to see if it's working now