...
Verify your headset is configured in WebEx by clicking on your initials in the upper left, choosing settings, then choosing the audio tab. You should select your headset in the speaker and microphone box.
NOTE: To avoid video calls opening automatically, click on Calling in the Settings section and then uncheck the Answer calls with my video on box.
• After verifying your headset, please make a call from WebEx to cell phone or from your cell phone to your WebEx client to test your headset and audio. To place a call from WebEx, enter the number in the search bar exactly as you would dial from a campus phone and click the phone icon to dial.
o 5-digit campus number
o 7+(7digit local number)
o 7+1+(10-digit long distance number)
...