UC4v12: C:\IOC\Automic\UserInterface\bin\UCDJ.EXE
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- Email 08:00-17:00 M-F, non-holiday workdays.
- Call PCA otherwise. PH: 765-496-0287. If no response from on-call, please continue to call every 30 minutes.
- You will be able to identify a General Job Failure when an Abend is in the "Other Abends" only.
- Abend that show down under the messages section as "return code = "0222" then it can be ignored. It will clear on it's own.
File Transfer Failure:
- Restart once
- If failure continues, follow General Job Failure instructions above.
- You will be able to identify a FT Failure by looking at the name of the file and at the end you will see "FT".
- Do not restart File Transfer abends that have the status ended_empty.
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- Look at the Activities: Monitored Processes Screen.
- If you see any of the below entries call PCA. 60287
**If you are unsure please call the number above, better to call than not**
Production Control has advised us the only information they need regarding UC4 abends are the "Object" (job name), "Abend/Error Code" and time of the abend. A log entry is not required for file transfers that complete successfully. Abends which require a call to the PCAs will all be entered into the log.
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