File Path: C:\IOC\dcexpert\StruxureWare Data Center Expert 7.8.0\dcexpert
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Data Center Enterprise and Storage should be notified of any red alarms that appear in StruxureWare by phone call. Yellow alarms should be monitored for changes, but do not need to be reported (with the exception of door alarms - they should be reported as below, "Routine alarm", and Temperature Alarms (See High Temps or Outage). FIRE alarms warrants an immediate call. Exceptions to when to call are listed below:
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- Then scroll down to "Link Status" and it should show "Online". If it shows, "Offline", then call Data Center Management.
- If you scroll down a couple more lines, you will see the word, "RSSI". These are the wireless devices. In the picture below, C-0 is showing "Unplugged". It is a little confusing (showing a wireless device as being unplugged) but that is how they report it.
- Physical Facilities will call to report PMs on the CRAC & generator units listed below. Send email to ITI Data Center Management at ITIDataCenterManagement@groups.purdue.edu when they start and stop.
This protocol also pertains to when they come in on the weekends for a key. Ask what they are working on and send email to ITI Data Center Management.
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Active Alarms will be displayed under the “Active Alarms” tab, and the normal-status green checkmarks next to the devices will change to yellow or red, depending on the nature of the alarm(s).
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The most important screens within the software to be monitored are the “Device Groups” and “Active Alarms” windows. We are looking for any color other than green , but specifically yellow and/or red in one or both of those windows. Yellow alarms should be monitored for changes, but do not need to be reported (except High Temperature alarms, which should be treated as red alarms).
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