Keys need to be returned same day unless arrangements are made otherwise. 2nd shift should follow up before end of shift (preferably before 9ish as not to call too late). Remind users to return the key(s). If keys are not returned, email DCM to let them know and Todd will deactivate the key card.
Admins will need to checkout check out keys to buildings on campus for access to Telcomm rooms. There are card swipe keys and physical keys.
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These are located in the keybox.
The are in the box in roughly alphabetical order.
COVID-19 Procedures
As essential staff, and until such time as campus is closed, IOC-administered key checkout for qualified individuals will continue, with some procedural modification. COVID-19 pandemic precautions and procedures for key checkout are outlined below.
The interior door to the NOC/IOC must remained closed and locked at all times. Only IOC staff and Tier 2 networking personnel with normal workstations in this room are permitted to enter. Entry to all other individuals is to be denied.
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Checking Keys Out:
Individuals seeking keys must knock on the interior door. IOC staff should communicate with them through the window only; if there is a hearing issue of some sort, please direct the individual to the phone in the hallway and have them call 67272. Direct (face-to-face) communication should not occur.
Through the window (or over the hallway phone)Before checking keys out, IOC needs to:
- verify the building/key being requested
- have them present a photo ID
- gather their
- Name
- Group
- Contact number
Checking Keys In:
When an individual returns the key, they should knock on the door, and place the key on the nearside of the table. They should use the sanitizer spray-bottle provided to give each side of the key and tag a goodly soaking on the table. After they have left, return the (wet) key to the box. It can (and should) dry in the lock-box. Keys should not be wiped/dried; they must be air-dried only. After handling the key, please wash (preferably) or sanitize (at minimum) your handsthe return should be logged and the key should be placed in the lock-box. This procedure is for cut keys.
Swipe cards should be treated the same way as for cut keys, with the following differencedifferences: do not put wet the cards in the binder. Key cards should not be wiped/dried; they must be air-dried only. Allow the wet card to air-dry on (not with) a piece of paper towel before being returned to the binder.
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appropriate envelope in the binder and log the return on the hard copy as well.