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| Group | Reason | Required Access |
|---|---|---|
| Physical Facilities | preventative maintenance on CRAC unit | personnel would need access to CRAC units in datacenters |
| Networking | replace card in switch in academic building networking closet | personnel would need access to the academic building |
| UNIX admin | require physical interaction with unresponsive machine to restart machine | personnel would need access to the datacenter that houses the machine in question |
| Building Services | wax floors in restricted area | personnel would need access to the restricted area |
| Third Party Contractor | upgrade fibre in TEL vault | personnel would need access to TEL and the vault |
IOC personnel will grant access to authorized individuals in one or more of three ways (in the following order of preference):
- provision door plan on PUID card,
- issuance of cut keys,
- issue "contractor" card,
- issuance of cut keys.
Generally, the location of the requested access will dictate which method of access should be issued. Facilities that are not Transact/door swipe enabled will obviously be inaccessible with a PUID; a cut key would be required. However, a datacenter may have both a card swipe AND keyway/cut key; in this case, other aspects of the request should be considered to determine the most appropriate method of access to provide.
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