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Registering as a new iLab User

New BNC users need to setup a valid iLab account, and submit a Lab Access and Store Room purchase request 

Setup an iLab Account

Follow the written instructions, or video instructions below, to setup an iLab account

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urlhttps://www.youtube.com/watch?v=SvOqzIBMFRc

Submit a Lab Access and Store Room purchase request 

Follow Navigate to BRK Utility Core Request Services Tab and follow the instructions in the video instructions below to submit a Store Room and Lab Room Access and Store Room purchase requestRequest:

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urlhttps://www.youtube.com/watch?v=TfBeNl7DeIA

After completing your submission, clicking on the "View My Requests" tab should look similar to the image below.

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iLab Customer Support Contact Information

First point of contact for any iLab issues at Purdue: ilabhelp@purdue.edu

Via Agilent:

Primary: 800-690-2957 

Backup: 617-297-2805

E-Mail:  ilab-support@agilent.com

On-line Chat: Click "Chat Now" button in the lower right.

Help Ticket Submit/Review Instructions