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• If the Alarms button turns red, call Patrick Finnegan at 765-427-3020 (Cell), 6-1752 (Office), 765-421-6069 (Home). Call   Call Greg Veldman 765-607-6324 Wait 15 mins and try Greg again. next. If still no answer after 15 mins call Todd Turner 765-496-8214  if you cannot reach Patrick.  next if no answer from Todd.  Be advised, there is no audio alarm. After an alarm has been acknowledged, no further follow-up is needed. (If alarm is already acknowledged, no need to call - per admin in an email 10/03/2020 ) 

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• If the "Device Failures" button turns red, try restarting the tool. It may have lost communication to the devices.
• If IOC receives an automated call reporting an issue -
  • If Patrick Finnegan or another If admin has let informed the IOC that this may happen - listen to message and acknowledge as indicated - Send email to verify what action was taken.
  • If the call comes in and no admin has forementioned it - DO NOT Acknowledge the alarm. Call Patrick Call admin to inform of call. Send follow up email.

• If IOC receives an automated call regarding the MATH Back-up Chiller reporting an issue -

1. If the call comes in and no admin has forementioned it - DO NOT Acknowledge the alarm. Call admin to inform of call. Send follow up email.

2. For the MATH backup chiller starting call, please listen to and acknowledge the message and send a notification email to this mailing list (itidatacentermanagement@purdueitidatacentermanagement@groups.purdue.edu)

3. If there are any Siemens alarms that occur after the backup chiller call (or at any other time), then call and email itidatacentermanagement@purdue itidatacentermanagement@groups.purdue.edu.