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IOC team members are expected to know their schedule for being IOC primary or CSC Secondary. Staff need to make sure they check for any changes before reporting for their shift. (Commute time will need to be factored in as well to ensure a prompt arrival to your shift.) 

IOC staff members are scheduled to work on campus according to the needs of the operation. Staff who are unable to appear as scheduled are neither entitled to nor should expect a change of duty or function for that shift due to an inability to meet the requirements of the schedule. Failure to appear as scheduled will require the use of leave hours; vacation, sick time, etc. Please also see below: Essential Personnel.

W2W: This will be updated by management as soon as a change is made aware to them. It is the responsibility of the IOC staff to check W2W consistently. Especially before you report to your shift.

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Employees will notify leadership in the event they will be absence absent or late for their scheduled workday.  Ideally, a phone call or text should be made to speak with a member of leadership (Service Desk Manager, Supervisor, or Coordinator) prior to their shift if they will be out of the office.  Email cscleave@purdue.edu as as a follow-up. Sick leave should then be submitted through SuccessFactors.

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A final email should be directed to cscleave@purdue.edu when the employee arrives.  This message should be composed once the employee arrives, is logged in to his or her workstation, and is ready to work.  It should not be sent from a device while still away from the office.  The The timestamp from the message (not the written time of arrival) will be used to calculate/approve timecards.

Failure to notify leadership within the first hour of your scheduled workday will may be considered no call / no show.

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Exceptions to this policy will be handled on a case-by-case basis.  Failure to comply with or abuse of this policy will be subject to progressive discipline, up to and including termination of employment with the University.

Essential Personnel

Staff members who are considered essential personnel (primarily those whose duties included IOC; ask your supervisor if this classification applies to you) are required to be available to work on campus, as scheduled. This is an expectation of the position, and a requirement of continued employment in that position. Please see here for details regarding how inclement weather, campus closures, holidays, and other situations are related to essential personnel status:

Detailing what Essential Personnel means: https://protect.purdue.edu/updates/ufaqs/what-are-the-guidelines-for-designating-and-assigning-essential-personnel/

Policy regarding adverse weather conditions: https://www.purdue.edu/policies/facilities-safety/iva6.html

Adverse weather conditions and Essential Personnel FAQ: https://www.purdue.edu/hr/paytimepractices/wagehourpro/supoperFAQs.php