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rhine (Unlicensed)
I am gonna need some help here, it's a new process for me

Absent Days

Partial Absense Days

Record your Innotas times for the day normally, but your hours worked for the day should be reflected accurately.

On days where you were entirely absent, do not record any time on your timesheet for days that you are absent and did no CSC work for the dayday, and continue below.

Innotas Resource Calendar

For days on leave (sick, vacation) you must remove yourself from the Innotas Resource Calendar for those days.

• Open the calendar by going to the dropdown from your profile picture (upper right), and click "Edit Calendar"
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• Select the day of your absence.
• Click the "New" button (upper right
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• On the resulting pop-up window,
  • Give the absence some sort of meaningful title
  • Make sure the date displayed is accurate
  • For "Type:" select the correct form of leave
  • Leave "Not working" on the "all day" selection
  • Click "OK"
• Your time absent from Innotas has been recorded

Once set up properly, Innotas should save the configuration so you don't have to reconfigure it each time. The first time you open Innotas, it will probably look like this:

Project Line Items

At a minimum, all CSC Specialists should have these three line items, click "Add new" to add them to your timesheet, repeat for each:

• Check the box at the left end of the new line,
• Category should be "Project"
• Title should be:
  • "ITEU-CS-Support"
  • "ITEU-CS-Fix"
  • "ITEU-CS-Enhancement"
• Task/Type for all three should be "1 - Task 1"
• Role for all three should be "Tech Specialist"
• Click the "Save" button to add the project to your timesheet

NOTE: If the 'push pin' icon doesn't appear in the first column of a row, that line item hasn't been saved to your 'default' configuration, it will not be added to consecutive sheets by default. Click in the first column to add/remove it.

ITEU-CS-Support - This should be considered the 'main' focus of your time at the CSC, it corresponds to your time working on Service Requests for users.

ITEU-CS-Fix - As with any system, things break and need to be fixed, this category corresponds to your time working on Incidents, and will typically be updated the day after, in the morning after the previous day's report is available.

ITEU-CS-Enhancement - Enhancement covers most other 'non-defined' tasks that don't fall into the previous categories, training, meetings, PR tasks, etc. Consult with your Supervisor if you have questions about the classification of specific tasks.

As you spend more time at the CSC, you may be asked to participate on certain projects. Time on these 'Official' projects will need to be attributed to the appropriate project by adding it to your sheet.

Ex. providing feedback for a change being developed as part of the 'ITEU-ITSM-BoilerKey Task Force' project. 

Once configured properly, your time sheet should look like this:

NOTE: Items can be re-ordered by clicking the column headers.

Weekdays vs Weekends

By default, Innotas only shows you a Monday - Friday timesheet for each week.

If you need to report hours for a Saturday or Sunday, or maybe your week is Friday - Monday,
You can change the days that are displayed by clicking the gear in the upper right,
Then selecting/deselecting the checkboxes for the appropriate days.

NOTE: On this window you can also fill in the "Expected hours per day" box, to utilize the progress icons. Use 7.5 hours if you normally work an 8 hour shift.