Weekend On-call Supervisors
Sometimes the operator in TEL/IOC needs help with an issue and their supervisor is not on duty. Here are the steps that should be followed.
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PUPD Calls
Sometimes PUPD will call requesting information from Purdue IT, e.g. computer session data for a missing student. They may have already sent email to ITSP, but they are calling us so that we can contact ITSP immediately. Call and follow up email to: security@purdueenterprisesec@purdue.edu Primary Primary: Steve Medel 737-229-0150 Secondary: Justin Greer 765-444-2994. Although security@purdue.edu may be listed as a follow-up email on some sources, emails to this address will generate a FootPrints ticket for each new email or keep reopening tickets if cc'd (like when itap@purdue.edu is cc'd). For now, enterprisesec@purdue.edu is the preferred follow-up address. If PUPD is asking for something else, consult the on-call supervisor as needed.