UC4v12: C:\IOC\Automic\UserInterface\bin\UCDJ.EXE
Description: UC4 is a job scheduling system capable of coordinating information flows across many systems capable of internet connectivity.
PCA Email (updated 1/17/2024): itap-pcbus@purdue.edu, itap-pcstu@purdue.edu
Monitoring Instructions:
The IOC will take action and contact Productions Control Analysts (PCA) when the following scenarios occur:
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- Email 08:00-17:00 M-F, non-holiday workdays.
- Call PCA otherwise. PH: 765-496-0287. If no response from on-call, please continue to call every 30 minutes.
- If no response after three calls, contact the group manager: Craig Fee at 765-412-9972.
- You will be able to identify a General Job Failure when an Abend is in the "Other Abends" only.
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- Look at the Activities: Monitored Processes Screen.
- If you see any of the below entries call PCA. 60287
**If you are unsure please call the number above, better to call than not**
Production Control has advised us the only information they need regarding UC4 abends are the "Object" (job name), "Abend/Error Code" and time of the abend. A log entry is not required for file transfers that complete successfully. Abends which require a call to the PCAs will all be entered into the log.
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If you have followed the above instructions your UC4 application will look like the below Screenshot:
Oracle Patching
Sometimes there is scheduled maintenance that affects UC4. The most common type is Oracle patching, usually scheduled once a month on a Saturday evening. The RFC name will typically contain "Student Systems and BI Warehouses Oracle Quarterly Patching." This maintenance may cause multiple PRD_ESA, PRD_REG, and PRD_DLS abends and/or popups, including "The ALEKS process has been delayed." Abend screenshots are below. Any abends or popups of these types may be emailed and then ignored until the end of the maintenance window.
UC4 Terminology
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