Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

UC4v12: C:\IOC\Automic\UserInterface\bin\UCDJ.EXE

Description: UC4 is a job scheduling system capable of coordinating information flows across many systems capable of internet connectivity.

PCA Email (updated 1/17/2024): itap-pcbus@purdue.edu, itap-pcstu@purdue.edu

Monitoring Instructions:

The IOC will take action and contact Productions Control Analysts (PCA) when the following scenarios occur:

...

  • Email 08:00-17:00 M-F, non-holiday workdays.
  • Call PCA otherwise. PH: 765-496-0287. If no response from on-call, please continue to call every 30 minutes
  • If no response after three calls, contact the group manager: Craig Fee at 765-412-9972. 
  • You will be able to identify a General Job Failure when an Abend is in the "Other Abends" only.

...

  1. Look at the Activities: Monitored Processes Screen.
  2. If you see any of the below entries call PCA. 60287

**If you are unsure please call the number above, better to call than not**


Production Control has advised us the only information they need regarding UC4 abends are the "Object" (job name), "Abend/Error Code" and time of the abend. A log entry is not required for file transfers that complete successfully. Abends which require a call to the PCAs will all be entered into the log.

...