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For the following common issues, please gather the information outlined in the “What we need to know” section. Then, submit a footprints TDX ticket with the requested information assigned to ITAPIT_UCFIELD_ENGINEERING. The template "CSC.TelephoneServices" should be used when requesting assistance from the telephones team.OPS. Use the Qualtrics Survey link below to submit a request for telephone service: 

purdue.link/voice

Fun Fact: Issues with MiFi devices should NOT be assigned to UC_ENGINEERING; MiFi issues should be assigned to ASSET_MGMT

KB 1856118 - Are there general information and guides for requesting a Purdue-owned cellular/MIFI device

Service requests:

“I want to have Purdue Phone Service in my office”

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