(Version Updated:
Most up to date list of On-calls for a service.
O:\CSC Specialists\Service Offerings
| Name | Phone | Short Description | Team Manager | |
| Audio Visual Operations | (765) 49-42769 | Support AV day-to-day Ops | Michael Dickey | |
| Audio Visual Services | No on-call number. AV Emergencies go to AV Operations | Designs AV solutions | Phil Knobloch | |
| Basis and Netweaver Administration | (765) 49-69481 | Basis - SAP/Netweaver Administrators | basis@purdue.edu | Kathy Rainwater |
| BICC Operations | Paula Kayser | |||
| BSCC Application Admin (BUSINESS) | (765) 418-2416 | Manages physical plant and security applications | clfrazee@purdue.edu | Christopher Frazee |
| BSCC Application Development (BUSINESS) | (765) 412-1020 | App DEV for business | cjberryman@purdue.edu | Carl Berryman |
| BSCC Application Support | No on-call number listed. Use email address or team manager. | Enterprise Business, Alumni and University Development systems | ITASBSCCSupport@purdue.edu | Diane Hawkins (interim) |
| Business Intelligence | Aaron Walz | |||
| Business Solutions (HR) | Functional lead with HR | John Lahrman | ||
| Business Solutions (Procurement) | (765) 49-42400 | Functional lead for procurement | Cindy ONeal | |
| Business Solutions (Travel) | Functional leads for travel | Theresa Jacobsen | ||
| Center for Environmental and Regulatory Information Systems | Eileen Luke | |||
| CLA IT (College of Liberal Arts IT) | M-F 7:30am-5pm: 49-66333, After Hours: (765)491-9033 or (765)426-9235 | Academic IT support unit for the college | ithelp@purdue.edu | Brett A Chambers (Director) |
| College of Agriculture Information Technology (AgIT) | 765-421-6232 (Google Voice number) | Team that supports the AgIT servers, systems, and services. | Ed Stanisz, Leanne McGiveron (Asst. Director) | |
| Communications | (765) 49-40400 | Central IT communications | Greg Kline, Office phone: 49-48167 | |
| Consulting and Training (IDC) | Academic and pedagogical support | tlt-consulting@purdue.edu | Joe Conte | |
| Data Center Management | (765) 496-8214 | Manages ITaP data centers | iti-dcm@purdue.edu | Jon Miller |
| Data Networks (ITIS) | (765) 49-41591 (Primary), (765) 49-41530 (Secondary) | Datacenter, WAN, LAN, and Wireless Networks | pdnhlog@lists.purdue.edu | Ron Lehman: Office: 765-496-7914 Cell: 765-479-3592 |
| Database Administration | (765) 49-69637 | Manages the Oracle, SQL, and mySQL database platforms | itap-dba@purdue.edu | Kathy Rainwater |
| Desktop Services Computing (CSDS/DCS) | 765-413-7016 | Central Desktop Service Managers | Deanna Shafer-Rater | |
| Desktop Services Projects and Processes | Central desktop projects | Scott Trimble | ||
| Desktop Services Tier 2 Support | Central Tier 2 Desktop support | Larry Mitchell | ||
| Desktop Services Tier 3 Support | Central Tier3 desktop support | Brian Berndt | ||
| ECN | 765-491-3779 | Academic Tech support: Eng, Tech, & Research Park | ecnudsleads@gmail.com | Dave Carmichael |
| Enterprise Storage | 765-607-6324 | Storage Administrators | iti-storage@purdue.edu | Jon Miller 49-67763 (cell 765-414-7646) |
| HHS-IT | Health and Human Sciences' IT Group | hhshelp@purdue.edu | Anita Tuttle | |
| High Performance Grid Systems | (765) 49-63272 | Supports High Perform Computing (HPC) Clusters | systems-staff@rcac.purdue.edu | Woody Oshiro |
| HUBzero | Use contact instructions in Xymon, monitor.itap.purdue.edu | Part of the Rosen Center for Advanced Computing | ncn-system@nanohub.org | Pascal Meunier - Manages systems |
| Identity & Access Management (IAMO) | (317) 550-9079 - for ARS/AD only (James Fitzgerald) / (765) 404-0176- Anthony Newman for AD and anything else IAMO related. | Central identity management | iamo-services@purdue.edu | James Fitzgerald / Anthony Newman |
| Informatics | (765) 427-9836 | Developers of web-based applications | itap-informatics@lists.purdue.edu | Anthony Newman |
| Information Assurance | Central data compliance | itpolicy@purdue.edu | Karen Monkhouse | |
| Institutional Research (OIRAE) | none listed | Academic Data Scientists | idap-alerts@lists.purdue.edu | Monal Patel |
| IT Service Management | (765) 382-7470 (Google Voice) | IT Process Management | itcr-itsmo@lists.purdue.edu | Kate Green-Smith |
| ITES - App Admins | (765) 418-2416 | Manages Campus Life-related applications (formerly SSCC Application Admins | EnterpriseApps@purdue.edu | David Brown |
| ITES - Messaging and Collaboration Services | (765) 205-3540 | Previously the ITIS (IT Infrastructure Services) Messaging and Collaboration team | o365@purdue.edu | Mick Haberzetle |
| Krannert IT | Academic - Management Computing | Adam Lawson | ||
| Lab Support | (765) 49-68260 between 8:30am-5pm (M-F) or 463-4495 (Outside those hours) | Central Academic Labs | itcr-lssupport@lists.purdue.edu | Tim LANGE |
| Learning Spaces Operations | (765) 49-68200 | Central Operations for Classroom and Labs | itcr-lsoperations@purdue.edu | Larry French |
| Licensing | (765)-494-1035 | Central Software Licensing and Distribution | itap-license@purdue.edu | Rick Rodriguez |
| Messaging - Mailhub | (765) 421-6170 | Common good Email and Instant Messaging Support | itapMessaging@purdue.edu | Mick Haberzetle |
| Online Marketing, Marketing and Media | Purdue home page and University style | Martin Sickafoose | ||
| OVPIT Project Management Office | No single on-call number. Use Escalation information for Innotas. | OVPIT Project Office | ovpitpmo@purdue.edu (General Team). See Description for additional email contacts. | Michelle Bates |
| OVPIT Project Portfolio Management | OVPIT Project Managers | ovpitpms@purdue.edu | Todd Bordner | |
| Procure-to-Pay Helpdesk | 765-494-7279 | Procurement Service Desk | pshelpdesk@purdue.edu | Brian Gilbert, Asst. Director |
| Procurement Services | (765) 49-40229 | Functional help desk for business office staff | purduetravel@purdue.edu | Janessa Martin |
| Production Control - Automation | Day: (765) 49-60788, On-call/After Hours: (765) 49-60287 | Runs automated jobs for import | itap-pcbus@purdue.edu and itap-pcstu@purdue.edu | John L. Smith |
| Research Support | Provides professional services to Research, grad students, and faculty | Preston Smith | ||
| Security Engineering (ITSP) | (765) 49-61803, After Hours: (941) 920-3337 | Security Engineers & Architect | soc-engineers@lists.purdue.edu | Curt Jansen |
| Security Operations Center (SOC) (ITSP) | Office: +1 (765) 49-61803 After Hours:+1 941-920-3337 | Central IT information security | itsp-services@purdue.edu | Curt Jansen |
| Service Desk (CSC) | (765) 49-44000 | Customer Service Center provides Tier 1 IT Support | itap@purdue.edu | Daniel Rhine |
| Solutions Architecture & Development (eLearning) | (765) 337-7865 | Develops integration between student data and common good Teaching & Learning systems | itasssccelt@purdue.edu | Pat Wilson |
| Solutions Architecture & Development (Registrar-Bursar-Admissions) | (765) 491-4701 (Primary), (765) 491-4702 (Secondary) | Develops integration between university student administration systems. | itassscctech@purdue.edu | Joe Faulkner |
| SSCC Application Development (STUDENT) | Develops integrations for university residence and life systems | ITASSSCCAppDev@purdue.edu | Keith Shininger | |
| Student & Application Systems Administration | (765) 496-3899 | Responsible for day-to-day student systems' operations | OnePurdueBannerAdmin@purdue.edu | Michael Budzik |
| Technical Assistance Program | (765) 494-1049 | Supports the various Manufacturing and healthcare projects via the Purdue Research Park | mtrampsk@purdue.edu | Mat Trampski, Director of Information Technology |
| Technical Services Purdue Extended Campus | Purdue Calendar and core extended campus or distance learning classes | PECInformationTechnology@purdue.edu | Robin Jones | |
| Telecommunications | 765-496-9001 (Brian Dick or Alan Johnson). Brian: Office (765)494-7777; Cell (765) 414-3284; email fallingd0wn@purdue.edu and Alan: Office (765)494-1756; Cell (765) 407-2925; email: johns295@purdue.edu | Purdue Operator, voicemail, and conference calls (meet-me line). | Amit Patel | |
| UNIX Platform | (765) 49-41280 | Manages the Unix-based platform for virtual and physical servers | platform-unix@purdue.edu | Brad Peart |
| Veterinary Information Technology | See team Manager and Escalation | Vet IT | Jason Lee, 765-337-5347 | |
| Video & Multimedia Production Services | (765) 49-41043 | Professional video production and multimedia products | dunn@purdue.edu | Ed Dunn |
| Virtualization Platform | (765) 49-63613 | Common virtualization platform services | platform-vm@purdue.edu | John Smith |
| Web Systems Administration | (765) 237-9082 | Common web platforms, e.g., ASP .Net, ColdFusion, and Purdue Primary Web Cluster (PPWC) | itso-web@lists.purdue.edu | Michael Budzik |
| Windows Platform | (765) 49-44383 | Common Windows'-based virtual and physical servers | platform-win@purdue.edu | Brad Peart - 765-464-8610 |
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