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Registering as a new iLab User

New BNC users need to setup a valid iLab account, and submit a Lab Access and Store Room purchase request 

Setup an iLab Account

Follow the written instructions, or video instructions below, to setup an iLab account


Submit a Lab Access and Store Room purchase request 

Navigate to BRK Utility Core Request Services Tab and follow the instructions in the video below to submit a Store Room and Lab Room Access Request:

After completing your submission, clicking on the "View My Requests" tab should look similar to the image below.



iLab Customer Support Contact Information

First point of contact for any iLab issues at Purdue: ilabhelp@purdue.edu

Via Agilent:

Primary: 800-690-2957 

Backup: 617-297-2805

E-Mail:  ilab-support@agilent.com

On-line Chat: Click "Chat Now" button in the lower right.

Help Ticket Submit/Review Instructions


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