Dan,
Below is the URL to the wiki page where I'm creating and updating KB articles. As I get them finalized there, that's when I've been getting them into Footprints and making sure the wiki article has the associated KB number from Footprints.
https://wiki.itap.purdue.edu/display/email
You can get to this specific article from the main wiki page, but the direct URL is below. This is what I've been working on as a "general Outlook troubleshooting" page for IT staff across campus.
https://wiki.itap.purdue.edu/display/email/Troubleshooting+Outlook+issues
As we mentioned to Scott and Casey, if there's ANYTHING you all think needs noted or an article created for, don't hesitate to fire an email my way. Thanks, and let me know if there was anything else you wanted from Brad that I've left off.
Aaron Sprout
ITaP Messaging Administrator
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