Known Issues

• Known issues with Cisco AnyConnect Secure Mobility Client
• Google Chrome books are incompatible with Remote Desktop. There is Google documentation that could help. Unknown if it works a t this time. https://support.google.com/chromebook/answer/1649523?co=GENIE.Platform%3DDesktop&hl=en

Help with Microphone and RDP sessions

When using RDP/RDC there is a default setting that disables the local microphone connection from the remote computer. There is a simple fix that I have described in detail below. I offer this due to the large (and increasing) number of staff working off-site who may need to use remote resources for communication but who may not be literate enough with RDP/RDC to know about this nuance.

I start my RDP/RDC session by entering “MSTSC” from the Windows Menu as shown: