Who provides desktop/laptop support to Purdue's computers? KB 176239

All ITaP lab and Technology In the Classroom (TIC) site issues are handled by ITaP's Learning Spaces area.

A list of Technology In the Classroom locations can be found here: https://www.itap.purdue.edu/facilities/classrooms/locations/index.html
A list of ITaP labs can be found here: https://www.itap.purdue.edu/facilities/instructionallabs/

Both Learning Spaces and Cooperative Services Desktop Support (CSDS) may be contacted through the ITaP Customer Service Center at (765) 494-4000, itap@purdue.edu, or stop into Stewart Center in the HSSE library.

NOTE: Below is the contact information for other IT support areas.

This information can also be found at: https://www.purdue.edu/cio/org2.html

Agriculture IT (AgIT)

AgIT Wiki Articles

Phone: (765) 494-8333 or (888) 226-2438.

Email: agithelp@purdue.edu
Web: Agriculture Information

Athletics IT

Athletics IT

Phone: ~~(765) 496-6261~~ - This phone number links to a Nursing professor, unlikely correct

E-mail: athlit@purdue.edu

Phone: 765-496-6259 Kevin Haas' direct line, Athletics Information System Specialist

Email: haas32@purdue.edu

Web: http://www.purduesports.com/school-bio/pur-athdirectory.html

College of Health & Human Sciences (HHS)

College of Health & Human Sciences (HHSIT)

Phone: (765) 496-2896.
E-mail: hhshelp@purdue.edu
Web: https://www.purdue.edu/hhs/IT/index.php

College of Education IT

College of Education IT (EdIT)

Phone:(765) 494-2658, or 494-2659

Email: edit@purdue.edu

Web: https://social.education.purdue.edu/edit/

Engineering Computer Network (ECN)

Phone: (765) 494-4326.

Email: webmaster@ecn.purdue.edu
Web: www.purdue.edu/ECN/contactus

Krannert Computing Center (KCC)

Phone: (765) 494-7955.
E-mail: kcchelp@purdue.edu
Web: Krannert Information
Location: KRAN 747.

Liberal Arts IT (CLA IT)

Phone: (765) 496-6333.
E-mail: ithelp@purdue.edu
Web: www.cla.purdue.edu/facultyStaff/it/

Office: BRNG 3268

Libraries IT (ITD)

Libraries IT (ITD)

Phone: (765) 494-2857.
E-mail: libit@purdue.edu

Web: www.lib.purdue.edu/cso

Location: STEW 363

College of Pharmacy (PharmIT)

College of Pharmacy IT (PharmIT)

Phone: (765) 494-1361 - This is a general line, the website below lists many individuals that handle specific issues

Email: See website

Web: https://www.pharmacy.purdue.edu/techsupport

Room: RHPH 153

Sciences IT

Sciences IT (SciIT)

Phone: 765-494-4488

E-mail: sciencehelp@purdue.edu

Web: https://www.purdue.edu/science/scienceit/contact_us.html

Technology Computer Network (TCN)

Technology Computer Network (TCN)

Phone: (765) 494-8782.
E-mail: techsupport@purdue.edu
Web: Technology Information
Location: KNOY 295.

Veterinary Information Systems (VIS or VetIT)

Purdue Veterinary Medicine Information Technology (PVMIT)

Phone: (765) 494-1153.
Email: pvmit@purdue.edu
Web: Veterinary Information
Location: Lynn G193A.

Digital Scholars Lab

Not actually an IT team, however... good thing to be aware of.
This is run through Libraries (not Libraries IT), they have the ability to check out / rent / loan Camera equipment here

They're in WALC 3007 and are reachable via engsclib@purdue.edu (no phone number though)

Purdue Global - HR & IT

The CSC supports AgIT staff in the use and activation of their Boilerkeys ONLY, they use these to access SuccessFactors via one.purdue.edu
NOTE: Purdue Global (PG) users will likely not know their PUIDs, for identity verification use instead their address. Their Alias can be obtained by directing the user to purdue.edu/directory

For any support for any areas not related specifically to Boilerkey, or authenticating into SuccessFactors, they should be referred elsewhere:

For any HR related issues, either inside or outside of SuccessFactors, they should be referred to Purdue Global HR:
pghr@purdueglobal.edu

For any IT related issues OUTSIDE of Boilerkey or SuccessFactors, they should be referred to Purdue Global IT:

T: 866-522-7747

Email: techsupport@purdueglobal.edu

24 hours a day, 7 days a week (closed on University holidays)

Please refer to the following for additional help

Who can fix my broken printer?
Who can push/install software onto my machine?
How do I get access to a printer?
If none of these options work, you will need to contact your local tech support for further information.

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