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ITaP Customer Service Center
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Policies & Procedures
Onboarding & Training
Goals & Metrics
Event Management / IOC Monitoring
Knowledge Base
Microsoft Multi-factor Authentication (MS MFA)
*Needs Updated - Compromised Accounts, Scrambled Passwords & STEAM-CIRTS
CSC Tools & Links
ESS (Checked on 12/21/2023 KN)
Desktop Support Expectations
Office 365
Temporary Documentation
FWR Sophos VPN Client (Used by PUSH Radiology)
Cisco Secure Client
(Needs Updated)* SAP GUI
(Needs Updated)* Other IT Depts
(Needs Updated*) Course Section Attendance Plan System
CSC - ITaP Customer Service Center
Accounts
AgIT - College of Agriculture IT Support
SLS App Admins
TLT - Teaching & Learning Technologies
ITAP COLLABORATION
LS - Learning Spaces - ITaP Labs & TIC Sites
AVS - Audio Video Services
IAMO - Identity & Access Management Office
HR - Human Resources, Onboarding, and SuccessFactors
Purdue Webpages
Known Issues on Purdue Webpages
Accessibility Resources
Conferencing Apps
Software Support, Software Installs & Software Issues
Mass Storage & Mapping Network Drives
Access to Former Employee Data
Messaging - Email Service
Secure Purdue - Resources & Additional Documentation
Phones (Soft, Hard, and Medium)
SecureW2 Wi-Fi Configuring or Troubleshooting
Purdue to utilize SecureW2 service to onboard new users to campus Wi-Fi services
ASPIRE & Crave Food Court
Blogs
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Purdue Webpages
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ajmankey
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ajmankey
Sept 16, 2020
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