CSC Hours of Operation
The ITaP Customer Service center is available by phone and by email 24 hours a day, 7 days a week.
Our walk-up locations are available:
Monday - Thursday 9:00am - 8:00pm
Friday 9:00am - 6:00pm
Saturday 1:00pm. - 5:00pm
Sunday 1:00pm - 6:00pm
Websites
- ITaP Customer Service Center - http://www.itap.purdue.edu/help/
- CSC SharePoint - https://sp2013.itap.purdue.edu/itcr/csc/default.aspx
- Gold Answers (Knowledge Base) - http://support.purdue.edu/goldanswers
- itap@purdue.edu (email address that feeds into FootPrints)
- CSCteam@purdue.edu (mailing list that goes to all CSC staff members)
- CSCleadership@purdue.edu (mailing list that goes to all CSC Leadership)
- CSCspecialists@purdue.edu (mailing list that goes to all CSC Specialists)
- CSCreps@purdue.edu (mailing list that goes to all CSC Representatives)
- CSCrepsupervisors@purdue.edu (mailing list that goes to only CSC Rep Supervisors)
Telephone Numbers
- ITaP Customer Service Center: 49-44000
- IOC: 49-67272
- Dan Rhine (Service Desk Manager)
- Office: 49-43808
- Cell: 765-427-2947
- Email: rhine@purdue.edu
- Jenn Murray (Service Desk Supervisor)
- Cell: 765-242-4604
- Email: murra175@purdue.edu
- Sean McLane (Service Desk Supervisor)
- Cell: 765-412-9764
- Email: mclane@purdue.edu
- Ann Sheetz (Service Desk Coordinator)
- Office:
- Email: apsheetz@purdue.edu
- Rick Rodriguez (Director, IT Service Management)
- Office: 49-41035
- Email: rprodrig@purdue.edu
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