NOTE: The "AgIT Help Tool" is installed on ALL AgIT Windows machines. As Tier 1 support for AgIT, we should all be familiar with it, and it's use... especially considering it can resolve many Tier 1 issues outright...
More to do here, when things slow down
AgIT Help Tool Features:
Finding/Opening the AgIT help tool
Computer Name or Machine Name (A)
Network Info (B)
Install Printers (D)
Mapped Drives (C) & Restoring mapped drives (E)
"Back-up/Restore my Internet Explorer Favorites" (F)
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On any AgIT windows machine, you can open the AgIT Help Tool from the start menu. Should appear in the top right corner of the popup panel as a blue circle with a white question mark. You can also open it by searching "AgIT Help" in the start menu.  |
