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WebEx Teams Getting Started – PC and Mac
• If you are a call center agent working remotely, sign into Purdue VPN. Instructions are provided in the link below. If you are not a call center agent or working on campus, VPN is not required. https://www.itap.purdue.edu/newsroom/200318_usewebvpn2.html.
• Make sure WebEx Teams is installed on your computer and that you have a headset. CSDS machines currently do not have it available in SCCM, so you will need to download it the same as a personal machine. Personally owned machines can download the software in https://www.webex.com/downloads.html/.
• WebEx Teams (and Finesse if you are a call center agent) MUST be running on the local computer you are using. NOT your remote computer in the office.
• Launch WebEx and sign in with your alias-based email address
• You must use your BoilerKey credentials to sign-in.
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