Freelance Consulting
Staff may perform freelance consulting inside or outside the University during hours when they are not working for Customer Service Center as long as the work does not impede the performance of their job, imply the Customer Service Center warranty for work done, or fall within an area of service the Customer Service Center provides. If a staff member is unsure if the Customer Service Center is already providing this type of service, the staff member should contact leadership for additional information. Staff members are not allowed to use Student Technology Fee funded resources (computers, disk space, printers, photocopying equipment, etc.) for work unrelated to their employment with the Customer Service Center or their University sanctioned, academic activities.
Lost and Found
If you find a valuable item (like a wallet, credit card, checkbook, etc.) abandoned in the office you should notify leadership immediately so that he/she can arrange to contact the owner and keep the valuable item in a safe place until the owner claims it. All other found items should be placed at the owner’s desk.
Noise Level
The noise level in the office should be kept down during business hours, when we receive many phone calls and visits from clients and other university staff. When talking to co-workers, use your best judgment at the volume your voice projects. Remember to keep noise levels down during business hours and anytime the staff is in the office trying to get work done.
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The Purdue Memorial Union is an approved place to get food. Please do not go to Chauncey Mall or further to get food while on the clock. Drinks and food will be allowed as long as they are consumed discretely. Please clean up any food mess you have made. If you decide to go get food on a break, please make sure that we are adequately staffed before leaving the office; also make sure you let a Specialist or Rep Supervisor know where you are going and when you will be back. For Representative, lunch breaks are limited to ½ hour unpaid time and only awarded for shifts over 5 hours in length. You are responsible for clocking out/in for your lunch break. Lunch break policy adherence failure will result as an unexcused absence and additional attendance points will be rewarded. If this policy is abused, a Manager reserves the right to enforce the banning of drinks and food.
Microwave & Refrigerator
Everyone in the office is welcome to use the microwave and refrigerator. Be forewarned, however, that the refrigerator is not for long-term storage. To prevent rotten food, the refrigerator will be cleaned out periodically.
Off-Duty & After-Hours Use of the Office
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