NOTE: The "AgIT Help Tool" is installed on ALL AgIT Windows machines. As Tier 1 support for AgIT, we should all be familiar with it, and it's use... especially considering it can resolve many Tier 1 issues outright...
More to do here, when things slow down
AgIT Help Tool Features:
Finding/Opening the AgIT help tool
Computer Name or Machine Name (A)
Network Info (B)
Install Printers (D)
Mapped Drives (C) & Restoring mapped drives (E)
"Back-up/Restore my Internet Explorer Favorites" (F)
On any AgIT windows machine, you can open the AgIT Help Tool from the start menu. Should appear in the top right corner of the popup panel as a blue circle with a white question mark. You can also open it by searching "AgIT Help" in the start menu.
AgIT Comptuer Names will be of the format: ag - <dept> - <computer designation> <computer type>
Examples:
ag-ce-tippe01wl
ag-ce-mario05wd
ag-btny-08wt
The first computer, is an AgIT computer (ag), belonging to the County Extension department (ce), issued to the Tippecanoe Country office (tippe)(first 5 letters of the county name). The computer itself is number 01 for that office, and is a windows laptop (wl).
The second computer, is an AgIT computer (ag), belonging to the County Extension department (ce), issued to the Marion Country office (mario)(first 5 letters of the county name). The computer itself is number 05 for that office, and is a windows desktop (wd).
The third computer, is an AgIT computer (ag), belonging to the Botany department (btny). The computer itself is number 08 for that office, and is a windows tablet computer (wt).
AgIT computer naming documentation
0 Comments