Registering as a new iLab User
New BNC users need to setup a valid iLab account, and submit a Lab Access and Store Room purchase request
Setup an iLab Account
Follow the written instructions, or video instructions below, to setup an iLab account
Internal Users (Purdue undergraduates, graduate students, post-docs, summer researchers, faculty, etc.)
iLab Registration Video:
External Users (researchers from other academic institutions, government labs, or the private sector)
Register for an iLab Account - External
Note: You may receive Purdue credentials as part of getting started at Birck, but you should use your external institution email to register for your iLab account.
Dual Affiliated Users:
Users who are Purdue researchers and also performing work directly for an external institution (i.e. not as part of a Purdue sponsored program or graduate studies, where bills for your research will go directly to another institution) should make two iLab accounts: one internal for Purdue sponsored research, and another account affiliated with the external institution. Email ilabhelp@purdue.edu with any questions.
Submit a Lab Access and Store Room purchase request
Navigate to BRK Utility Core Request Services Tab and follow the instructions in the video below to submit a Store Room and Lab Room Access Request:
After completing your submission, clicking on the "View My Requests" tab should look similar to the image below.
General Information Related to Business Processes at Birck
Purdue Managerial Accounting Services - Costing
Purdue Managerial Accounting Services iLab Page
iLab Core Abbreviations and Business Office Contacts.pdf
Quick Reference Guides for Researcher/iLab User
Create a New iLab User Workflow - Internal.pdf
iLab User Profile Settings.pdf
Submit a Request for Service.pdf
Submit an Equipment Reservation.pdf
Level 1 Lab Access Identification.pdf
Level 2 Lab Access Identification.pdf
Other Research Cores at Purdue
iLab Customer Support Contact Information
First point of contact for any iLab issues at Purdue: ilabhelp@purdue.edu
Via Agilent:
Primary: 800-690-2957
Backup: 617-297-2805
E-Mail: ilab-support@agilent.com
On-line Chat: Click "Chat Now" button in the lower right.
Help Ticket Submit/Review Instructions