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Registering as a new iLab User

New BNC users need to setup a valid iLab account, and submit a Lab Access and Store Room purchase request 

Setup an iLab Account

Follow the written instructions, or video instructions below, to setup an iLab account

  • Internal Users (Purdue undergraduates, graduate students, post-docs, summer researchers, faculty, etc.)
  • External Users (researchers from other academic institutions, government labs, or the private sector)
    • Register for an iLab Account - External
      • Note: You may receive Purdue credentials as part of getting started at Birck, but you should use your external institution email to register for your iLab account. 
  • Dual Affiliated Users:
    • Users who are Purdue researchers and also performing work directly for an external institution (i.e. not as part of a Purdue sponsored program or graduate studies, where bills for your research will go directly to another institution) should make two iLab accounts: one internal for Purdue sponsored research, and another account affiliated with the external institution. Email ilabhelp@purdue.edu with any questions.

Submit a Lab Access and Store Room purchase request 

Navigate to BRK Utility Core Request Services Tab and follow the instructions in the video below to submit a Store Room and Lab Room Access Request:

After completing your submission, clicking on the "View My Requests" tab should look similar to the image below.

 

 

iLab Customer Support Contact Information

First point of contact for any iLab issues at Purdue: ilabhelp@purdue.edu

Via Agilent:

Primary: 800-690-2957 

Backup: 617-297-2805

E-Mail:  ilab-support@agilent.com

On-line Chat: Click "Chat Now" button in the lower right.

Help Ticket Submit/Review Instructions

 

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