After 01/30/2020, all remaining CSDS computer accounts in OnePurdue were disabled; these were all computers that have been offline/unavailable for multiple migrations and after multiple attempts to contact the user(s).
If a user tries to log into one of these computers, they will receive this error:
“The security database on the server does not have a computer account for this workstation trust relationship.”
If users call with this problem, the computer account can be easily re-enabled:
- Open Active Directory Users & Computers (ADUC) for OnePurdue.
- Find the computer to enable; right-click on the object and select Enable
- Once the computer is enabled the user will be able to log in immediately.
Advise the user that the computer needs to be migrated to BoilerAD immediately, and create a ticket for the migration, including complete customer and computer contact information.
Add the computer into the CSDS Windows 10 x64 Prod – BOILERAD SCCM collection for re-imaging to BoilerAD. The ticket should then be escalated to the ITAP_CSDS_BOILERAD_MIGRATION team in FootPrints for follow up.
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