Reminders and Updates

Squared Up/ Networking

IOC Monitoring Instructions has been updated to reflect an email sent by Duane from Networking to ignore a list of buildings outside of normal business hours. This will be temporary (hopefully) until they can get Libre to stop reflecting them in Squared Up. Please amke sure to look at this page and skim the list and reference it if there is a network alarm that might fit the descriptions. 

IOC Log

Please try to keep log entries short and to the point. Also consistent. I have noticed some inconsistencies across all shifts. If necessary refer back to the IOC log wiki page on how to log events. There are examples there. Remember there are a lot of admins and staff that see this log when it goes out. I take pride in what we do and I believe you all do too. Making our log consistent and streamlined conveys this to others. 

EX: Not adding in the description if "email sent" or "Admin investigating". 

Ex: Phone numbers /email should all be the same format xxx-xxx-xxxx / xxxx@xxxx.xxx

Email only on some alerts

REMINDER: Metasys - If a yellow alarm window opens for the event or audit logs becoming full, send mail to iti-dcm@purdue.edu  and acknowledge the alert. (email ONLY, no calls) Thanks!  Also there are some under Struxureware. Please take a look back over the pages as a reminder. I know it is easy to quit referencing the wiki once you have done this a while but try to skim it over from time to time or if something seems questionable, take a look.