WALC Help Desk Changes

CSC will no longer be responsible for ITaP Tech Support in  WALC . ITaP Labs will  cover for the WALC Help Desk starting 11/13 Wed morning at 9:00AM.

There will be 3 Tech Support locations advertised for walk-up customers. CSC reps will be responsible for coverage in HSSE, ITaP Labs will be responsible for coverage in HICKS and WALC. Labs will not have phones or be receiving phone calls for tech support. The students that used to cover WALC will now be reporting to STEW Call Center instead. 

"ITaP Labs will be staffing their locations to align with our current hours of operation. BoilerKey tokens will only be assigned by our team covering the HSSE Help Desk." - Ann Sheetz