UDO / PRF IT Support
- rhine (Unlicensed)
Analytics
Good morning,
I’m excited to share that we are making it easier to know where to go for IT support!
The UDO technical team has partnered with the PRF IT team, such that emailing a request to help@prf.org (or going through the support portal, https://helpdesk.prf.org) will reach both the UDO and the PRF IT teams! We’ll sort out the “who it needs to go to” for you on the backend!
We’re also streamlining internally. No need to remember multiple email addresses based on your issue type! Anything previously sent to one of the below addresses, can now simply be sent to help@prf.org / https://helpdesk.prf.org as well!
Issues supported by ITaP or your local IT (ECN, AG-IT, CLA-IT) will continue as-is for now.
I’m excited for this change to make it easier for you when seeking technical support. If you have any questions, feel free to contact me directly!
Michelle Bates
Purdue Research Foundation
University Development Office
Assistant Vice President for Advancement Information Technology