Alias (Username) Change
- ajmankey
- Jennifer Murray (Unlicensed)
- arodarm
1/12/23 - IAMO has updated the Alias Change process. We no longer will send people the PDF we have in the wiki. There is a Qualtrics survey they fill out instead now.
https://purdue.ca1.qualtrics.com/jfe/form/SV_0NTI22XTOt567rg
NOTE: They are also no longer requiring copies of driver's license. This link is also on the LGBTQ Website.
Use this customer note when responding to a ticket where a user has requested that their Alias and Email be changed
NOTE: This is NOT the process if they are just trying to set up a 'vanity' email address.
Thank you for contacting ITaP Customer Service Center. I can’t guarantee the change will be approved, but you can request a full alias change by filling out a Form 10 qualtrics survey.
This form can be submitted digitally on
https://purdue.ca1.qualtrics.com/jfe/form/SV_0NTI22XTOt567rg
If this request is approved, the change may disrupt your ability to log in to some systems for 72 hours following the account modification. You will be contacted when the change is made, or if there are any additional questions. Please allow 10 business days for this request to be approved.
If you have any further issues or questions not pertaining to the request itself, please reply to this email or call us at 765-494-4000 and reference the issue number from the subject line of the email.
Thank you,
<<NAME>>
ITaP Customer Service Center
www.purdue.edu/goldanswers
For Tech Support:
West Lafayette: itap@purdue.edu or (765) 494-4000
Purdue Northwest: csc@pnw.edu or (219) 989-2888
IUPUI: ithelp@iu.edu or (317) 274-4357
Purdue Fort Wayne: helpdesk@pfw.edu or (260) 481-6030